We get it, the crisis protocol looks great on paper but in the middle of the drama, it can be difficult to find those just-in-case emails. The ‘who is responsible for what’ information is out of date and you cannot access your database and files.

What will you say to the people who trust you with their business and their data? Can you communicate effectively to your employees, customers and suppliers when the system is down?

Before the inevitable ‘when, not if’ a breach occurs, it is fundamental to identify and understand your cyber security & communications vulnerabilities. Just because you are compliant does not mean that you are secure.

Ask yourself, is your business organisationally agile and resilient, displaying characteristics of anticipation, responsiveness, flexibility and adaptation to the ever changing ‘new normal’?

Once the business risks, vulnerabilities, communication gaps and potential risk indicators associated with your supplier network are identified, we can advise your team on how to measure, manage and reduce your risk.

It is imperative to have a clear understanding of the inherent and residual risks that remain in the business and the specific actions that need to be taken.

Fusebox can work with you to create a cyber & communications strategy so that your team have more control and are ‘ready to take action’ when the ‘$h1t hits the fan’.  Our pragmatic and holistic approach of integrating, people, processes, communication and technology aims to provide business continuity and peace of mind……for all concerned.

Embedding a culture of cyber security into your business requires time, care and attention, just like any transformational programme. It’s not a natural process that grows organically, or through the IT department issuing regular updates.

We will work with you to anticipate risk, stakeholder needs and test your communication. We focus on your teams making the right decision at the right time and mentor leadership…

teams on the delivery of evidence based stakeholder communication - which is timely and appropriate, reaching the right person at the right time with the right message.

• Communication readiness assessment

• Stakeholder / decision-maker database check

• Leadership team counsel before, during and after a crisis

Cyber Security is as much about human fallibility as it is about systemic resilience and operational application. Creating a healthy cyber security & communications culture, that is truly embedded into the organisation, from the top down is a key to ensure that your business continues to operate in an effective, secure and resilient manner.

Have a plan of action and know what to do when things go wrong.

We provide training & awareness, best practice, how to handle phishing emails, smishing, prevention rather than cure. Click here for more information.

85% of the work in a crisis is prepared in advance. This means leaders navigate the situation and anticipate actions and can deal with the unexpected. Some aspects of a crisis are straightforward, there is a process in place, a map, a set of protocols to follow. Programmes fall down when teams are (i) not clear on who is responsible for what and (ii) leaders recognise the crisis when it unfolds, rather than just before it happens.

We identify critical control points in your business where choices need to be made. For example, is it a crisis? Who needs to be informed and when? Anticipating needs frees up teams to make good decisions and act (rather than react) in a timely fashion.